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This European Standard defines, describes and specifies the main characteristics of the voltage at a network user's supply terminals in public low voltage, medium and high voltage AC electricity networks under normal operating conditions. This standard describes the limits or values within which the voltage characteristics can be expected to remain at any supply terminal in public European electricity networks and does not describe the average situation usually experienced by an individual network user. This European Standard does not apply under abnormal operating conditions, including the following: a) a temporary supply arrangement to keep network users supplied during conditions arising as a result of a fault, maintenance and construction work, or to minimize the extent and duration of a loss of supply; b) in the case of non-compliance of a network user's installation or equipment with the relevant standards or with the technical requirements for connection, established either by the public authorities or the network operator, including the limits for the emission of conducted disturbances; c) in exceptional situations, in particular, 1) exceptional weather conditions and other natural disasters; 2) third party interference; 3) acts by public authorities; 4) industrial actions (subject to legal requirements); 5) force majeure; 6) power shortages resulting from external events. The voltage characteristics given in this standard are not intended to be used as electromagnetic compatibility (EMC) levels or user emission limits for conducted disturbances in public electricity networks. The voltage characteristics given in this standard are not intended to be used to specify requirements in equipment product standards and in installation standards.