Standard

NEN-EN-ISO 41012:2018 en

Facility management - Guidance on strategic sourcing and the development of agreements

163,02 197,25 Incl BTW

About norm

Status Current
Number of pages 52
Committee Organisatie van Facility Management
Published on 01-07-2018
Language English
NEN-EN-ISO 41012 provides guidance on sourcing and development of agreements in facility management (FM). It highlights: - essential elements in FM sourcing processes; - FM roles and responsibilities in sourcing processes; - development processes and structures of typical agreement models. This document is applicable to: - strategic processes related to service and support functions for the core business; - development of FM strategies; - development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options; - development of FM information systems; - FM education and research; - organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).

Details

ICS-code 03.080.10
Dutch title Facility Management - Leidraad voor het sourcen en opstellen van overeenkomsten
English title Facility management - Guidance on strategic sourcing and the development of agreements
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