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This Technical Report provides information on human-centred usability methods which can be used for design and evaluation. It details the advantages, disadvantages and other factors relevant to using each usability method. It explains the implications of the stage of the life cycle and the individual project characteristics for the selection of usability methods and provides examples of usability methods in context. The main users of this Technical Report will be project managers. This Technical Report therefore addresses technical human-factors and ergonomics issues only to the extent necessary to allow managers to understand their relevance and importance in the design process as a whole. Such issues are dealt with more fully in ISO 9241 which is complementary to this Technical Report and is aimed at system developers, specifiers and purchasers of systems. Nonetheless, all parties involved in human-centred system development, including the end users of systems, should find the guidance in this Technical Report relevant. The guidance in this Technical Report can be tailored for specific design situations by using the lists of issues characterizing the context of use of the product to be delivered. Selection of appropriate usability methods should also take account of the relevant life-cycle process.
||Ergonomie van de mens-systeeminteractie - Bruikbaarheidsmethoden voor de ondersteuning van op de mens gericht ontwerp
||Ergonomics of human-system interaction - Usability methods supporting human-centred design