Norm

ISO 16355-2:2017 en

Applications of statistical and related methods to new technology and product development process - Part 2: Non-quantitative approaches for the acquisition of voice of customer and voice of stakeholder

131,28

Over deze norm

Status Definitief
Aantal pagina's 41
Commissie Toepassing van statistische methoden
Gepubliceerd op 01-02-2017
Taal Engels
ISO 16355-2 describes the non-quantitative approaches in the acquisition of voice of customer (VOC) and voice of stakeholder (VOS) and its purpose, and provides recommendations on the use of the applicable tools and methods. It is not a management system standard.

Details

ICS-code 03.120.30
Nederlandse titel Applications of statistical and related methods to new technology and product development process - Part 2: Non-quantitative approaches for the acquisition of voice of customer and voice of stakeholder
Engelse titel Applications of statistical and related methods to new technology and product development process - Part 2: Non-quantitative approaches for the acquisition of voice of customer and voice of stakeholder
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