Norm

ISO 20488:2018 en

Online consumer reviews - Principles and requirements for their collection, moderation and publication

108,70 118,48 Incl BTW

Over deze norm

Status Definitief
Aantal pagina's 21
Gepubliceerd op 01-06-2018
Taal Engels
ISO 20488 provides requirements and recommendations for the principles and methods for review administrators to apply in their collection, moderation and publication of online consumer reviews.This document is applicable to any organization that publishes consumer reviews online, including suppliers of products and services that collect reviews from their own customers, a third party contracted by the supplier, or an independent third party. It is recognized that the different processes related to the collection, moderation and publication can at various times be performed by different organizations. This document is applicable to reviews published online, collected by any methodology.

Details

ICS-code 03.080.30
97.020
Engelse titel Online consumer reviews - Principles and requirements for their collection, moderation and publication

Winkelwagen

Subtotaal:

Ga naar winkelwagen