Over deze norm
ISO 9241-220 describes the processes by which human-centred design (HCD) is supported and carried out within organizations, and used to achieve human-centred quality throughout the life cycle of interactive systems. The process descriptions include the purpose, benefits, outcomes, typical activities and work products for each process. The process descriptions are for use in the specification, implementation, assessment and improvement of the activities used for human-centred design and operation. They can also provide the basis for professional development and certification. ISO 924-220 describes processes associated with the domains of ergonomics/human factors, human computer interaction, usability and user experience. ISO 9241-220 does not describe processes for organizational redesign. Ergonomics has a scope that includes the design of organizations as well as systems for human use, and is used beyond the domain of design; for example in the forensic analysis of the causes of accidents and in the generation of data and methods of measurement.
|Nederlandse titel||Ergonomics of human-computer interaction - Part 220: Processes for enabling, executing and assessing human-centred design within organizations|
|Engelse titel||Ergonomics of human-computer interaction - Part 220: Processes for enabling, executing and assessing human-centred design within organizations|