Norm

ISO/IEC DIS 20000-6:2016 en

Information Technology - Service Management - Part 6: Requirements for bodies providing audit and certification of service management systems

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Over deze norm

Status Ontwerp
Aantal pagina's 22
Commissie IT Service Management and IT Governance
Gepubliceerd op 18-02-2016
Taal Engels
This part of ISO/IEC 20000 specifies requirements and provides guidance for bodies providing audit and certification of an SMS, in addition to the requirements and principles contained within ISO/IEC 17021-1 and ISO/IEC 2000-1. It does not change the requirements specified in ISO/IEC 20000-1. The fulfilment of the requirements in this part of ISO/IEC 20000 should be demonstrated by a body providing SMS certification. The guidance contained in this part of ISO/IEC 20000 supports interpretation of these requirements for a body providing SMS certification.

Details

ICS-code 03.080.99
03.120.20
35.020
Nederlandse titel Information Technology - Service Management - Part 6: Requirements for bodies providing audit and certification of service management systems
Engelse titel Information Technology - Service Management - Part 6: Requirements for bodies providing audit and certification of service management systems

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