Norm

ISO/IEC TR 22446:2017 en

Information technology - Continual performance improvement of IT enabled services

98,05 118,64 Incl BTW

Over deze norm

Status Definitief
Aantal pagina's 22
Commissie IT Service Management and IT Governance
Gepubliceerd op 01-11-2017
Taal Engels
ISO/IEC TR 22446 establishes a continual performance improvement (CPI) process that supports service management system (SMS) as defined in the ISO/IEC 20000 series. This process ensures successful deployment and service performance criteria fulfilment. This process is based on a predictive performance evaluation method and a related repository. This document is not intended to be used as a means of certification and does not add any requirements to those specified in ISO/IEC 20000-1. This document does not provide specific criteria for identifying the need for risk analysis, nor does it specify the types of risk analysis techniques that are used to support a particular technology. This document does not offer techniques for implementing the continual performance improvement process.

Details

ICS-code 03.080.99
35.020
Engelse titel Information technology - Continual performance improvement of IT enabled services

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