Norm

NEN-EN 14534:2002 Ontw. en

Postdiensten - Kwaliteit van diensten - Meting van de overkomstduur van bulk mail

  • Deze norm is ingetrokken sinds 15-01-2004

41,00

Over deze norm

Status Ingetrokken
Aantal pagina's 58
Commissie Post
Gepubliceerd op 01-10-2002
Taal Engels
This European Standard specifies methods for measuring the end-to-end transit time of the domestic and cross-border, priority and non-priority, bulk mail, collected, processed and distributed by postal service operators. It considers methods using a representative end-to-end sample of addressed bulk mail. End-to-end is defined as from the point mail is placed into the collection/acceptance system under the responsibility of the postal operators, to the final delivery point under the responsibility of the postal operators. For the purpose of this European Standard, bulk mail can include all types of addressed bulk mail; letter mail, direct mail, magazines, and newspapers, unless otherwise indicated. The overall quality-of-service result should be expressed as percentage of mail delivered within J + n days end-to-end according to the EC postal directive or the percentage of mail delivered by, on or between expected dates. The measurement should be in whole days and not be restricted by reference to a specific time of day for delivery.

Details

ICS-code 03.240
Nederlandse titel Postdiensten - Kwaliteit van diensten - Meting van de overkomstduur van bulk mail
Engelse titel Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail
Vervangen door
Normatieve verwijzingen
  • 97/67/EG, Postdiensten

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