Over deze norm
This Standard is applicable to Facility Management and covers benchmarking for existing owned or leased buildings as well as buildings in state of planning or development. This standard presents a constructive framework for benchmarking and contains clear terms and definitions as well as methods for benchmarking facility management products and services related to buildings and/or parts of buildings, independent of their function. This standard establishes a common basis for benchmarking facility management costs, floor areas and environmental impacts as well as service quality, satisfaction and productivity.
|Nederlandse titel||Facility Management - Deel 7: Methode voor het vergelijken van facilitaire services, producten en diensten|
|Engelse titel||Facility Management - Part 7: Performance Benchmarking|