NEN-EN 16114:2010 Ontw. en


  • Deze norm is ingetrokken sinds 10-10-2011


Over deze norm

Status Ingetrokken
Aantal pagina's 23
Gepubliceerd op 01-06-2010
Taal Engels
This European Standard gives guidelines for the effective delivery of management consultancy services. The standard is applicable to all MCSPs: public and private companies, government entities, not-for-profit organizations and internal consultancy units, whatever their ownership, structure, size or specialism. The standard applies to any type of assignment in any type of client. It may be of value to clients, but does not intend to place any obligations on them. The standard provides recommendations for management consultancy assignments, including typical issues such as: - Legal and ethical issues ; - Management, communications and evaluation ; - Client relationships ; - Proposing and agreeing an assignment ; - Planning and execution ; - Closure of the assignment . The standard is independent from other Standards, such as: - The provision of support to small businesses (see CEN TS 99001). - Quality Management Systems (see ISO 9001:2008) - Public procurement (see Public Procurement Directive 2004/18/CE) The standard does not seek to impose or interfere with any contractual obligations or intellectual property rights. Also, it does not require or imply a need for third-party certification and it is not intended nor designed to be used as the basis for any personal or organizational qualification


ICS-code 03.080.20
Nederlandse titel Managementadviesdiensten
Engelse titel Management consultancy services
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