Norm

NEN-EN 17007:2017 en

Onderhoudsproces en bijbehorende indicatoren

98,50

Over deze norm

Status Definitief
Aantal pagina's 75
Gepubliceerd op 01-10-2017
Taal Engels
NEN-EN 17007 provides a generic description of the maintenance process. It specifies the characteristics of all the processes, parts of maintenance process, and establishes a maintenance model to gives guidelines for defining indicators. This European Standard is applicable to all organizations (company, institution, agency, etc.) in charge of maintaining physical assets. Therefore, it has been established without a particular organization in mind and does not aim to propose one. This description could be adapted based on the type and size of organization chosen to perform the maintenance, the complexity of the systems maintained and the scope of the external contracted services. The purpose of the breakdown into processes and the representation of their inter-relationships1) is to help maintenance personnel, and particularly management at different levels, to: - clearly identify the actions to be taken in order to meet the overall objectives set by Management in terms of maintenance; - delegate responsibilities that ensure the realization of the actions with the required performance levels; - for each process, clearly determine: a) the necessary inputs and their origin; b) the required results and their intended uses; - monitor and quantitatively assess the performance obtained at various levels of the breakdown into processes; - improve the collection and the distribution of data. This standard does not cover software maintenance itself, but applies to items containing software.

Details

ICS-code 03.080.10
Nederlandse titel Onderhoudsproces en bijbehorende indicatoren
Engelse titel Maintenance process and associated indicators
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