Norm

NEN-ISO 24511:2008 en

Dienstverlening op het gebied van drinkwatervoorziening en afvalwatervoorziening - Richtlijnen voor het managen van de afvalwatervoorziening en de beoordeling van de dienstverlening

161,21

Over deze norm

Status Definitief
Aantal pagina's 59
Gepubliceerd op 01-01-2008
Taal Engels
This International Standard provides guidelines for the management of wastewater utilities and for the assessment of wastewater services. This International Standard is applicable to publicly and privately owned and operated wastewater utilities, but does not favour any particular ownership or operational model. This International Standard addresses wastewater systems in their entirety and is applicable to systems at any level of development (e.g. pit latrines, on-site systems, networks, treatment facilities). The following are within the scope of this International Standard: - the definition of a language common to different stakeholders; - objectives for the wastewater utility; - guidelines for the management of wastewater utilities; - service assessment criteria and related examples of performance indicators, all without setting any target values or thresholds. The following are outside the scope of this International Standard: - methods of design and construction of wastewater systems; - regulation of the management structure and the methodology of wastewater service activities of operation and management; - regulation of the content of contracts or subcontracts; - topics related to the systems inside buildings, between the point-of-discharge and the point-of-collection.

Details

ICS-code 13.060.30
93.030
Nederlandse titel Dienstverlening op het gebied van drinkwatervoorziening en afvalwatervoorziening - Richtlijnen voor het managen van de afvalwatervoorziening en de beoordeling van de dienstverlening
Engelse titel Activities relating to drinking water and wastewater services - Guidelines for the management of wastewater utilities and for the assessment of wastewater services

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