Norm

NEN-ISO 24512:2008 en

Dienstverlening op het gebied van drinkwatervoorziening en afvalwatervoorziening - Richtlijnen voor het managen van de drinkwatervoorziening en het beoordelen van de dienstverlening

161,21

Over deze norm

Status Definitief
Aantal pagina's 54
Gepubliceerd op 01-01-2008
Taal Engels
This International Standard provides guidelines for the management of drinking water utilities and for the assessment of drinking water services. This International Standard is applicable to publicly and privately owned and operated water utilities. It does not favour any particular ownership or operating model. This International Standard addresses drinking water systems in their entirety and is applicable to systems at any level of development (e.g. on-site systems, distribution networks, treatment facilities). The following are within the scope of this International Standard: - the definition of a language common to different stakeholders; - the definition of the components of drinking water supply systems; - guidelines for the management of drinking water utilities; - guidelines for objectives, service assessment criteria and related performance indicators, appropriate for the assessment of drinking water services. The following are outside the scope of this International Standard: - target values and thresholds for proposed objectives, service assessments criteria and related performance indicators; - matters relating to the design and construction of drinking water systems; - matters relating to the management structure of drinking water utilities; - matters relating to the regulation of drinking water services, including management and operational activities; - matters relating to regulating the content of contracts or subcontracts; - installations between point-of-delivery and point-of-use.

Details

ICS-code 13.060.20
93.025
Nederlandse titel Dienstverlening op het gebied van drinkwatervoorziening en afvalwatervoorziening - Richtlijnen voor het managen van de drinkwatervoorziening en het beoordelen van de dienstverlening
Engelse titel Activities relating to drinking water and wastewater services - Guidelines for the management of drinking water utilities and for the assessment of drinking water services

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