Norm

NEN-ISO/IEC 20000-2:2019 en

Information technology - Service management - Part 2: Guidance on the application of service management systems

163,02 197,25 Incl BTW

Over deze norm

Status Definitief
Aantal pagina's 63
Commissie IT Service Management and IT Governance
Gepubliceerd op 01-09-2019
Taal Engels
NEN-ISO/IEC 20000-2 provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.

Details

ICS-code 03.080.99
35.020
Engelse titel Information technology - Service management - Part 2: Guidance on the application of service management systems
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