Norm

NPR-ISO/IEC TR 20000-5:2010 en

Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1

  • Deze norm is ingetrokken sinds 05-11-2013

124,99

Over deze norm

Status Ingetrokken
Aantal pagina's 31
Commissie Software and systems engineering
Gepubliceerd op 01-05-2010
Taal Engels
This part of ISO/IEC 20000 gives guidance on a phased approach to implement an SMS that fulfils the requirements specified in ISO/IEC 20000-1. The phased approach provides a structured framework to agree priorities and manage the implementation activities. This part of ISO/IEC 20000 illustrates a generic, three-phase approach to manage the implementation. The service provider can tailor the phases to suit its needs and its constraints. This part of ISO/IEC 20000 can also be used with ISO/IEC 20000-2, ISO/IEC TR 20000-3 and ISO/IEC TR 20000-4.

Details

ICS-code 03.080.99
35.020
Engelse titel Information technology - Service management - Part 5: Exemplar implementation plan for ISO/IEC 20000-1
Vervangen door

Winkelwagen

Subtotaal:

Ga naar winkelwagen