Over deze norm
This Technical Report is applicable to all types of libraries in all countries. Limitations on the applicability of individual performance indicators are listed in the scope clause of the description of each indicator (see Annex B). Indicators may be used for comparison over time for the services provided by the same library. Comparisons between libraries and services should only be made with caution, taking into account differences in the constituencies of the libraries, with good understanding of the indicators used, and careful interpretation of the data.
||Informatie en documentatie - Prestatie-indicatoren voor elektronische bibliotheekdiensten
||Information and documentation - Performance indicators for electronic library services